If postal executives want everyone to forget about the Robert F. Bernstock fiasco, they should tell the Internet search engines and their own webmasters.
Type the query "bernstock usps" into Google, Yahoo!, or Bing, and the first link that comes up is for a glowing biography of the disgraced postal official on the Postal Service's Web site. A search of "bernstock" on the Postal Service's own Web site has the biography among the first few links.
Bernstock left USPS in June after several questionable practices came to light, including issuing no-bid contracts to his cronies. But the Postal Service's Web site continued to list Bernstock as a top postal official until Dead Tree Edition pointed out the error. (See Bernstock Gone But Not, Um, Quite Gone and That Was Quick!.)
The online biography, which no longer seems to have a link from the Postal Service's main Web pages, says Bernstock "is responsible for all product management, product development, retail and commercial products and services and commercial sales. The division that he leads produces more than $70 billion in annual revenue, and has integrated roles in pricing, operational support, service enhancements, partnerships, and investment activities — all critical to the success of postal products."
For more about the Bernstock scandals, please see "What About Bernstock?" And Other Tough Questions for Postal Execs.